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1. Does the fire department fill private swimming pools or skating rinks?

No; the fire department does not fill private swimming pools or skating rinks. The use of city water and city equipment to fill private pools or skating rinks is prohibited. There are businesses in the area that are able to provide this service to citizens.

2. Does the fire department conduct car seat inspections?

The fire department does not conduct car seat inspections or take take expired car seats for recycling purposes. Check out the Car Seat Checks map to find a contact near you to have your car seat inspected. Visit the Child Passenger Safety page for restraint steps, free car seat distribution centers, and other tips.

3. I have an old fire extinguisher, can the fire department recharge it?

Elk River Fire does not recharge fire extinguishers. There are multiple local certified fire equipment dealers or fire protection companies that provide this service. 

4. How do I request a fire patch or other memorabilia?

Due to expense and security concerns, we are unable to honor requests for uniform patches or other memorabilia. Patches, t-shirts, etc are property of the City of Elk River and are only issued to active fire department personnel.

5. How far is the closest fire station from my house?

To determine the distance from your house to the closest fire station, use Google Maps. Enter your address, as well as the address for one of the three fire stations. The addresses for the fire stations are: Fire Station #1 - 415 Jackson Ave, Fire Station #2 - 13073 Orono Pkwy, and Fire Station #3 - 9921 191st Ave NW.

6. My insurance company needs ISO information, can you help me with that?

If you or your insurance agent are seeking an ISO rating or you would like more information on ISO, visit their website or contact their Main Office at 856-985-5600. Check out the ISO Information section on our website for additional information.

7. How do I obtain a burning permit?

If you live within city limits, you can obtain a burning permit from the front desk at City Hall (13065 Orono Parkway) or complete an online form. If you live outside of city limits, you can either contact a Fire Warden or purchase a permit online at the MN DNR website. Review the Burning Map for information on Open Burning Permits in Elk River. Please note: Elk River Fire does not conduct controlled burns.

8. My child's birthday party is coming up. Can we get a fire truck to stop by the party?

The fire department does not bring fire trucks to private birthday parties, grand openings, side walk sales, etc. Fire truck visits are only considered for educational, charitable, or town sanctioned events. If you would like to request a fire truck for your event, complete the Fire Truck Request form and a representative from the department will contact you.

9. Where can I get a copy of a fire report?

To obtain a copy of a fire report, complete the Request a Copy of a Fire Incident Report form. 

Please note that the fire department does respond to car crashes; however, fire department personnel do not conduct investigations on these types of incidents. To obtain a copy of a crash report, contact the law enforcement agency that was on scene.