Coronavirus (COVID-19) Information
Last Updated: March 30, 2020
The City of Elk River recognizes the guidelines and recommendations set forth by the Centers for Disease Control and Prevention and the Minnesota Department of Health to protect staff, residents and visitors to our city in every way possible from Coronavirus Disease 2019 (COVID-19).
Facilities Closed to Public While Remaining Operational
The City of Elk River has been working with local, county and state partners to proactively combat the COVID-19 pandemic, while ensuring the protection of employees and members of community. As the situation continues to evolve, City Hall and the Public Works Facility were closed to public walk-ins as of noon Friday, March 20 while continuing to provide essential services to residents. The closures are in addition to the already established closures including: Elk River Arena, Activity Center (55+), Elk River Municipal Utilities, Elk River Library, and all Elk River Parks and Recreation programming/reservations.
The Elk River Liquor Stores (Northbound and Westbound) are temporarily closed while safe distancing and operational protocols are developed and implemented. We hope to have stores open once again with these new safety measures in place by Monday, April 6.
Ask the City - Submit COVID-19 Questions
We’ve all got questions about how COVID-19 will impact our everyday lives - and if you have city-related inquires about closures, operations, how to get in touch with staff, etc. ask them by clicking here, or the image below. City staff will answer them and post them to a continually updated FAQ page.
City parks and outdoor open spaces remain open for public use as they are an essential resource for the health and wellness of our residents. While parks remain open, all playgrounds/play structures are closed following Governor Walz’s Executive Order 20-20 on March 25, 2020. Learn more about how to safely enjoy parks and trails here.
Because this situation is evolving, the city will evaluate the closure of facilities on an ongoing basis.
City Hall Campus
Access to the building closed to the public at noon on Friday, March 20. City staff will remain on-site and/or operating remotely until further notice to ensure the needs of the community are still being met. This means:
- City Council and Commission meetings will be held virtually until further notice. Click here to find out how to view meeting live and submit public comment inquiries.
- Planning and land use applications (plats, conditional use permits, etc.) will be accepted via email, and hard copies can be mailed or dropped off to the secure drop box outside City Hall (13065 Orono Parkway Elk River, MN 55330).
- Licensing inquires can be directed to Jessica Miller, Deputy Clerk, via email.
- Building inspectors will continue with new and existing residential and commercial inspections - call 763-635-1060 if you need to schedule an inspection. For full details on how to submit building permit applications during this time, pay permit fees, and more click here.
- The Elk River Police Department will not be accepting walk-in Permit to Purchase and Landowner Permission Slip applications until further notice. For a copy of the application and accepted delivery methods click here.
- Access to both Elk River Fire Department stations closed to the public on Wednesday, March 18. Station tours or general access to the stations by fire staff family/friends is prohibited until further notice.
- Call 763-635-1000 to have questions answered or set up a virtual appointment with a city staff member who can assist with your question/inquiry.
Elk River Maintenance Facility
Access to the building closed to the public at noon on Friday, March 20. This means:
- Compost Site passes cannot be issued in-person at this time. The Compost Site will be accessible to those already with passes. Requests for passes can be made by calling 763-635-1120 and a pass can be issued and sent via mail.
The following facility closures and program cancellations have been put in place until further notice:
Activity Center (55+) - Facility closed and all programming halted until Monday, May 4.
Elk River Arena - Facility closed and all programs including open skating, leagues, and access to the walking track is unavailable until building renovations are complete later this summer. Click here to learn more about the new multipurpose facility, currently under construction on the site of the Elk River Arena.
Elk River Liquor Stores (Northbound and Westbound) - The Elk River Liquor Stores (Northbound and Westbound) are temporarily closed while safe distancing and operational protocols are developed and implemented. We hope to have stores open once again with these new safety measures in place by Monday, April 6.
Elk River Municipal Utilities - Facility closed to the public, with minimal staffing until further notice. Online bill pay is encouraged and messages can be left for customer service staff at 763-441-2020.
Elk River YMCA - All city programming offered at the Elk River YMCA is cancelled following an announcement by the YMCA on Sunday, March 15 (available here). All area YMCA facilities (including Elk River) has halted operations with the hopes to restore regular programming including fitness, aquatics and camps as soon as the situation allows.
Trott Brook Barn - Closed until further notice. Parks and Recreation staff members will be contacting those with existing reservations that fall within the time of closure for additional information and refund protocol.
Elk River Library - As of Monday, March 16 at 6:00 p.m. the Library is closed and all programming suspended until April 12.
What the City is Doing
Cleaning and sanitizing procedures have increased at high-traffic public spaces including:
- City Hall and Maintenance Facility common area desks, door handles, etc.
- Elk River Fire Department (ERFD) has joined the Minnesota State Fire Chiefs Association COVID-19 Task Force to assist with statewide coordination,collaboration, and communication on fire service issues related to COVID-19. ERFD has also fully closed public access to both Fire Stations (including ERFD families) until further notice.
- Elk River Police Department daily shift assignment in-person meetings have transitioned to a digital platform and all officers fully disinfect squads before and after their shifts and are encouraged to stay in the field for the entirety of their shift.
What You Can Do
As previously noted, vital city services will continue and residents are asked to do their part to avoid COVID-19 related impacts already present in other communities such as:
- Don’t Flush Toilet Paper Alternatives - COVID-19 concerns have led to a shortage in toilet paper which has prompted many to seek alternative products like paper towels, facial tissues, "flushable" wipes, etc. These items are NOT a substitute for toilet paper and can cause sanitary sewer backups, which in turn can result in staffing disruptions and public health concerns.
Practice Good Hygiene
- Wash your hands thoroughly with soup and water often
- Stay home when you feel ill
- Cover your cough
Limit Potential Exposure
- Cancel or postpone large events or gatherings of 50 or more people
- Practice social distance when in public settings and discourage physical contact like handshakes, hugging, etc.
- Limit/avoid travel, consider alternatives to ride sharing and public transportation when possible